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LONDON – Shoppers at Topshop and other Arcadia brands have been told they can only use gift cards for half of their order, after the retailer fell into administration on Monday. Gift card holders are also being told they can only use gift cards inside stores due to a technical issue. The company said: “Gift cards have been temporarily switched off until further notice. I can confirm you are still able to use gift cards in store, you will only be able to apply 50% of the gift card to your purchase.”

This means only £25 in card value could be redeemed on a £50 order.

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