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LONDON – Retail trade union Usdaw, which represents workers at Boohoo’s warehouse and call centre in Burnley and head office in Manchester, claims the company continues to refuse to recognise the union, and has accused it of having a Dickensian attitude towards industrial relations.  

Usdaw claims Boohoo has reneged on a previous pledge to engage with the union which it made to the House of Commons Environmental Audit Committee.

Mike Aylward, Usdaw divisional officer for the North West told us: “There have long been concerns about working conditions in Boohoo’s supply chain, which have now been fully exposed by the Covid-19 outbreak in Leicester. Sadly it comes as no surprise to Usdaw after Boohoo promised MPs they’d engage with us, then did everything they could to frustrate our efforts.

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